Frequently Asked Questions
You might find some answers here, so it could be worth having a look!
12 hours. After 12 hours just press the sensor again and after 30 seconds the water will then be re sterilized and hydrogenated.
When the blue light flashes that means, the unit is running low on battery and will need to charge soon. 2 hours charge time gives you a fully charged battery and up to 70 uses.
Yes! The Esteau unit is certified and tested in three countries by clinical laboratories and all show proven results.
You may charge your Esteau unit via USB. You can plug it anywhere from your room to your car.
No! You must only use natural tap water. Using filtered water or any other non-natural water will damage the Nano processor within the unit.
Use it in the morning before applying anything to your skin, and then at night after removing your make up.
Yes! The Esteau unit acts as a sterilizer. You can use it on your toothbrush, public toilet seats, your blankets and pillows, your car seats, your baby’s dummy’s and toys and also spraying it into your mouth kills bad breath.
The warranty lasts one year. There are terms and conditions, so please see our Returns Policy Page for a full explanation.
Contact us through firstname.lastname@example.org with your details and all you have to do is return the product to us and we will send you out a new one.
Our preferred payment method is PayPal, you may also check out as a guest using your credit card via PayPal.
Items are dispatched from Australia and will arrive in 5-7 business days.
Please see the returns policy page for full details on warranty and policy of returns.
Yes, you will receive an email with the invoice of your order. Please print and keep the invoice with you for warranty purposes.
We provide free delivery Australia wide.