Returns & Refund Policy

Esteau Australia is proud to offer a 7 day exchange back guarantee for any item that is deemed defective provided it is returned in it’s original state. Partial returns will not be accepted. It is the customer’s responsibility to pay for any return shipping costs and any fees which may be incurred during transit. If an item needs to be returned, you must email first and describe the problem. Should an Australian or International parcel be returned to our facility for whatever reason and a refund is requested, we will be able to refund the total figure minus the postage incurred, this figure incurred is $8.00 for Australian orders and $29.99 for International orders.